FAQ

At Cocoonity, our mission is to illuminate lives by offering thoughtfully designed lighting solutions that transform spaces into warm, inviting, and inspiring havens. We believe that the right lighting can elevate a room’s aesthetic, enhance its functionality, and create the perfect atmosphere for every moment.

At Cocoonity, we strive to provide a seamless shopping experience by accepting a variety of payment methods:

Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.

At Cocoonity, we are committed to providing exceptional value to our customers through various discounts and promotions. Here’s how you can stay informed and take advantage of our latest offers:

Bundle Offers: Occasionally, we provide bundle deals where purchasing multiple items together results in additional savings.

Seasonal Sales: We host special promotions during key retail events such as Black Friday, Cyber Monday, and holiday seasons. These sales often feature significant discounts on a wide range of products.

At Cocoonity, we prioritize delivering high-quality lighting solutions promptly. Our service turnaround times are as follows:

Custom Lighting Designs: Approximately 7–14 business days, depending on project complexity.

Standard Product Orders: Typically shipped within 1–2 business days.

Please note that these timeframes are estimates and may vary based on factors such as order volume and specific project requirements. For the most accurate and up-to-date information, we recommend contacting our customer service team directly.